Cancel & Reschedule Policy.
TLDR: No refunds or reschedules within 7 business days’ of the workshop.
Workshops
Cancellations. You may receive a full refund of any purchased workshop as long as you give us 7 calendar days’ (168 hours) notice before the workshop is scheduled to begin. For example, if the workshop begins at 3pm on Wednesday, then you must notify us before 3pm on Wednesday of the prior week. We do not offer refunds for cancellations with fewer than 168 hours’ notice.
Reschedules. You may reschedule a class once as long as you give us at least 7 calendar days’ notice. If you cannot attend the scheduled class and notify us with less than 168 hours’ notice, we do not offer reschedule or refund options.
Transfers. You may transfer your seat to anyone else at any time; just let us know.
Speaking Engagements
Cancellations. You may cancel a speaking engagement and receive a full refund if you notify us within 30 calendar days of the event. If you notify us with less than 30 days’ notice, you will be refunded 50% of the speaking fees, less any already-purchased airfare and lodging fees.